Privacy Policy
Effective Date: 2/20/2025
Last Updated: 2/20/2025
This Privacy Policy governs the manner in which Citro Real Estate collects, uses, maintains, and discloses information collected from users (each, a "User") of the Citro Real Estate website ("Site").
1. Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to:
When Users visit our Site
When Users register on the Site
When Users fill out a form, respond to a survey, or request information
In connection with other activities, services, features, or resources we make available on our Site
Users may be asked for their name, email address, mailing address, phone number, and property preferences. Users may visit our Site anonymously, but certain services may require personal information. Users can always refuse to provide personal information, except that it may limit their ability to engage in certain Site-related activities.
2. Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This may include:
Browser name, type of computer, and operating system
Internet service provider details
Other technical information related to Users’ interactions with our Site
3. Web Browser Cookies
Our Site may use "cookies" to enhance User experience. Users’ web browsers may place cookies on their hard drives for record-keeping and tracking purposes. Users may choose to set their web browsers to refuse cookies or alert them when cookies are being sent. However, certain features of the Site may not function properly if cookies are disabled.
4. How We Use Collected Information
Citro Real Estate may collect and use Users’ personal information for the following purposes:
To operate and manage our Site – Certain features require User information for proper functionality.
To improve customer service – The information provided helps us respond more efficiently to inquiries.
To personalize User experience – We analyze data to understand how our Users interact with the Site.
To improve our Site – Feedback provided by Users helps enhance our services.
To run promotions, surveys, or other Site features – We may send Users information they have agreed to receive.
To send periodic emails or SMS messages – The email address or phone number provided may be used to send relevant real estate updates, respond to inquiries, or deliver promotional content.
5. SMS Messaging & Compliance
By providing a phone number, Users consent to receive SMS messages from Citro Real Estate regarding real estate updates, property listings, and related services.
Users can opt out of SMS communications at any time by replying STOP to any message.
Standard message and data rates may apply, as determined by the User’s mobile carrier.
Citro Real Estate does not sell, rent, or share phone numbers with third parties.
6. How We Protect Your Information
We implement appropriate data collection, storage, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of Users’ personal information, usernames, passwords, and transaction details stored on our Site.
7. Sharing Your Personal Information
Citro Real Estate does not sell, trade, or rent Users' personal identification information. However, we may share aggregated, non-personal demographic data with business partners, affiliates, or advertisers for analytical purposes.
8. Third-Party Websites
Users may find links on our Site that direct them to third-party websites. We do not control the content or policies of these websites and are not responsible for their privacy practices. Users are encouraged to review the privacy policies of any third-party sites they visit.
9. Advertising & Cookies
Some advertisements appearing on our Site may be delivered by advertising partners who may use cookies. These cookies allow ad servers to recognize User devices and compile non-personal identification information for targeted advertising. Users can opt out of certain targeted advertising practices via the Network Advertising Initiative at https://optout.networkadvertising.org.
10. Google Ads & Analytics
Our Site may use Google Ads or Google Analytics for tracking purposes. Google’s DART cookie enables advertisements based on Users’ browsing history. Users can opt out of Google’s DART cookie tracking by visiting Google Ad Settings.
11. Changes to This Privacy Policy
Citro Real Estate may update this Privacy Policy at any time. When changes are made, we will update the Last Updated date at the top of this page. We encourage Users to check this page frequently to stay informed of how we are protecting their personal information. Continued use of the Site after any modifications will constitute acceptance of those changes.
12. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use our Site. Continued use after updates are posted will be deemed acceptance of those changes.
13. Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with Citro Real Estate, please contact us or read our Terms & Conditions.